Return Policy

Return Policy At (Jireh Handmade Apparel), we strive to provide our customers with the best products and services. However, we understand that sometimes returns are necessary. Our return policy is designed to be fair and hassle-free. Return Eligibility To be eligible for a return, the following conditions must be met: 1. The item must be in its original condition, with all original packaging and accessories included. 2. The item must be returned within [time frame, e.g., 30 days] of the original purchase date. 3. The item must not have been used, altered, or damaged in any way. Return Procedure To initiate a return, please follow these steps: 1. Contact our customer service team via phone, email, or chat to obtain a Return Merchandise Authorization (RMA) number. 2. Carefully package the item(s) to be returned, including all original packaging and accessories. 3. Ship the item(s) back to us at the address provided by our customer service team. 4. Include the RMA number and a copy of the original receipt with the returned item(s). Refund and Exchange Options Once we receive the returned item(s), we will process a refund or exchange as follows: 1. Refunds: We will issue a full refund to the original payment method, minus any shipping costs. 2. Exchanges: We will exchange the item(s) for a similar product or provide a store credit, minus any shipping costs. Exceptions and Limitations The following items are not eligible for returns or exchanges: 1. Custom or personalized items 2. Items that have been used, altered, or damaged 3. Items that are missing original packaging or accessories 4. Items that are past the return window Warranty Returns If an item is defective or malfunctioning, please contact our customer service team for warranty return instructions. Shipping Costs The customer is responsible for return shipping costs, unless the item is defective or was sent in error. Changes to Return Policy We reserve the right to modify or update our return policy at any time. Changes will be effective immediately and apply to all future purchases. Contact Us If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. Email: Jirehapparelllc@outlook.com Thank you for shopping with us!